National Kitchen & Bath Association
What does it mean to be a member of the NKBA?
The National Kitchen & Bath Association has been leading
the kitchen and bath industry for more than 45 years. With over 40,000 members across the United States and Canada, the NKBA
requires professionalism and ethical business practices from all its members.
When you buy a product or service from
a business that's a member of the National Kitchen & Bath Association, you know that company has agreed to be bound by
the NKBA's code of professional conduct, which requires that the company will:
- Conduct its
business in a manner that's honorable and fair to customers.
- Avoid conflicts of interest by accepting payment from
only one party in a transaction, except with the express consent of all parties.
- Never make false or misleading statements
to consumers, employees, or other businesses.
- Disclose all interest charges and other fees to consumers up front.
- Help customers to understand and receive all the products and services entitled to them in the sales agreement.
- Offer
services without prejudice to age, color, national origin, religion, sexual orientation, marital status, handicap, or veteran
status.
- Refrain from using any questionable methods of soliciting business.
- Cooperate with other industry
members for the good of the customer.
By choosing to do business with a member of the NKBA, you've chosen to
work with a company that's dedicated to providing the highest quality products and services for the kitchen or bath.